End User Help Desk

Reliable onsite and secure remote support for hardware, data and software.

All IT infrastructures are vulnerable to breakdowns, regardless of how well it’s monitored and maintained.

These situations can have a serious impact on business resulting in a loss of productivity, time and money. MCGI clients can access technologists with high-level certifications and diverse experiences as a single point of contact to simplify and streamline the process, reducing the overall cost of outages and its maintenance.



MCGI prides itself on diagnosing and remediating problems quickly and efficiently resulting in the industry’s highest first level rates of resolution. Using advanced tools, our expert staff of certified U.S. based engineers, consultants and technicians, can provide emergency same-day onsite service, or our ‘ridiculously fast’ and secure remote support 24 hours a day, 7 days a week.