Medical

Cure-all treatment for medical professionals sick of downtime and unhealthy computing environments.

The need for specialized industry insight and knowledge of regulations and technologies is greater in the healthcare environment than most.

Individual physicians, dental offices and multi-location clinics depend on MCGI for improved performance and security of Electronic Health Record platforms, access to critical information from any device, and diminished exposure to HIPAA violations. Our skilled IT staff specialists are trained to secure e-PHI and maintain HIPAA compliance, are available for immediate access, and to resolve issues on the first call.

MCGI’s HIPAA-compliant healthcare information technology solutions are managed to improve protection, productivity and performance, and include:

  • Trouble ticket processing
  • 24×7 end user help desk support minimizes wait time between acknowledgement, response and resolution
  • Hosted communication services (email and voice)
  • Incident management systems coupled with corrective action plans to help reduce or eliminate recurring problems
  • Data Backup, recovery and business continuity planning to minimize disruption even after major outages or natural disasters
  • Proactive server, infrastructure and applications monitoring using industry-leading management tools for optimal networking, computing, and database performance
  • HIPAA compliant security including network scanning; managed virus and malware protection; email protection; and identity-based security and encryption required by law.
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Our comprehensive IT consulting capabilities include strategic planning, program management, system integration, IT audit services, reporting and recommendations.

  • Integrated Auditing and Reporting: To save thousands of dollars in fines, we manage compliance audits as required with a checklist of things auditors look for.
  • Initial Assessments and Analysis: So that your overall IT strategy is being supported, IT infrastructure, policies, processes, and key performance indicators are reviewed within the context of these tools applications:
    • Technical vulnerability assessments
    • Security risk assessment and analysis
    • HIPAA gap assessments
    • Corrective action plans
    • Privacy and security policy reviews
  • HIPAA Compliance: It is absolutely critical to have the right tools and policies in place to ensure compliance with HIPAA rules and regulations. MCGI uses a combination of HIPAA gap assessments and HIPAA security risk analysis, and technical safeguards (e.g. access controls, password policies, audits, transmission security) for the compliant storage and transmission of Electronic Medical Records (EMR’s) and the security, confidentiality, protection and privacy of all individual, personal and identifiable healthcare information.

To best support our healthcare clients, we are certified to implement and optimize healthcare industry specific software, including:

Medical: AthenaHealth • Dental: CS SoftDent, Dentrix, Dexis • Chiropractic: ChiroTouch